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Practical advice on building AI assistants, plus stories from the teams using Vaanika every day.

Guides · 28 Sep 2026 · 8 min read

How Indian businesses are replacing the IVR with conversation

Press 1 for English, press 2 for Hindi... customers hate phone menus. Here's how teams are switching to assistants that simply listen and help - and what they learned along the way.

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